FCF Started in 2008
Starting as Fraser Coast Fire two weeks before the 2008 Global Financial Crisis wasn’t the best time to start any business, however with the right pricing and service Jacob Foster forged ahead. The company grew quickly and in 2010 changed the business name to FCF Fire & Electrical due to works being completed regularly from outside the Wide Bay region.
The 2012 market saw the need for a different approach to be taken as FCF Fire & Electrical looked to expand. Client feedback suggested they wanted all of their national locations looked after by the FCF Team.
The challenges of growing the company nationally saw the franchise model selected as the most appropriate way to help FCF clients and also share some of FCF Fire & Electricals secrets to success.
Those secrets are no longer able to be kept close to the FCF team as the network grew.
- Customer service
- Upskilling Staff
- Not increasing clients pricing at all costs
- Buying Power
With the focus set solely on the client and ways to improve the FCF model, clients and word of mouth continued to spread. Jacob Foster wasn’t willing to risk anything and hard work with knowledge seen him gain a Diploma in Franchising along with being a recognised electrical contractor, fire certifier and business certificates. A successful business doesn’t rely on one person to operate and with the rest of the team, FCF Fire & Electrical is the leading Fire Protection Company with innovative technology focused around customer experience and also cutting customer costs while maintaining the Australian Standards and compliance.
2016 - The FCF Brand was recognised internationally as a leader at the International Franchising Association conference. Jacob Foster was selected amongst the top 20 individuals under thirty-five to see franchise systems global. This type of recognition shows that the FCF Team are true leaders and as the fire industry changes FCF will continue to look out for their clients as they are always number 1.
2017 - Saw Jacob Foster on multiple billboards thanks to Vero Insurance selecting him as one of the three for their Success Hub.
FCF Fire & Electrical doesn’t just operate in key capital cities across Australia but also has a strong focus on regional areas. Given Australia’s large distances having the right Territory Managers offering services in these regions is key to the business success into the future.
Becoming a Territory Manager isn’t just as easy as applying for a position, FCF Fire & Electrical have some of the brightest and friendliest skilled operators in the country.
With everyone working together FCF’s dream of offering services to small regional business, councils and large business is coming true.
6500+ Client's We Are Proud To Service
What Our Client's Say
We have found FCF to be professional and courteous organisation. The staff have always performed a stellar job and have arrived on schedule and within our expected time frames allowing the organisation to be confident knowing we are compliant with all related regulations
FCF have been providing Fire Equipment Servicing and Test & Tag to our company for 9 months. What begun as a solution to a problem in North Queensland has quickly evolved into a solid working relationship down the eastern sea board of Australia. The support office are efficient and happy to work with us to meet our clients needs and the service techs who arrive on site are professional, punctual and thorough in the work they do. We have no hesitation in recommending FCF to any company large or small who require Fire Servicing and test And Tagging done.
Over many years with multiple clients we have relied on FCF to be a key part in ensuring that state and national clients’ needs are met. The team always delivers and could only recommend using FCF to clients and anyone needing coverage to help with client’s needs.